+ 33(0) 608 400 413 pascal.sagi@call-pact.fr

The key of success in the sector of call centers results from the respect of a tested methodology.

These demand the four essential phases

of our approach:

  • The PROJECT phase
  • The LAUNCHING phase
  • The EXPLOITATION phase
  • The MEASURE phase

The SMART method meets quite specific standards,
It is the base and the engine of the activities which we manage daily,


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